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About Kym Illman

I was unceremoniously sacked from a Perth TV station in 1988. Today I'm the owner and Managing Director of The Message Group, an award-winning group of companies that employs 80+ staff servicing more than 11,000 clients in 20 countries. In this regular video series I'm going to share with you an array of marketing, sales and customer service secrets, many of which I've used to build a thriving international business.

You may have seen me on The Today Show, Sunrise, A Current Affair, CNN, CNBC or Channel News Asia. Perhaps you've heard me being interviewed on 2GB, 3AW, 6PR, 4BC and ABC radio. I've been labelled everything from "serial pest" and "notorious self promoter", to "creative genius" and "world's best ambush marketer". Of course, you'll make up your own mind.

Kym Illman

Hover over (tap on Ipad/Iphone) an individual point on the timeline below to learn more about Kym's rags-to-riches story or just click play, sit back and take them all in from start to finish.

Twitter - Kym Illman Facebook - Mastering Marketing Free Demo Facebook - Messages On Hold
October 2007: Winner Of The Ernst & Young Entrepreneur Of The Year Award

More Inspirational Material From Kym

Mastering Marketing DVD 1 Episodes 1 - 26

This is DVD 1 featuring the first 26 episodes of Master Marketing. Sit down with your team and watch these episodes back to back, or provide staff with the DVD to watch at home at their leisure. There's more than 40 minutes of content and it's yours to own now.

A$49inc GST

Mastering Marketing DVD 2 Episodes 27 - 52

Get episodes 27 through 52 back-to-back with Disc 2 of the Mastering Marketing DVD series. Featuring over 40 minutes of original content, this indispensible training tool is perfect for your sales, marketing and customer service staff. Buy Now!

A$49inc GST

Mastering Marketing DVD 3 Episodes 53 - 78

Let Kym take you through episodes 53 to 78 in this third instalment of the Mastering Marketing series. Follow Australia’s most prolific ambush marketer as he traverses the globe dissecting the ways today’s modern small businesses are driving sales and delighting customers. This is a must watch for your entire team!

A$49inc GST

The Future IS Customer Service Book

200+ real-life customer service stories plus strategies you can use.

A$29inc GST

The Future IS Customer Service App

Based on the DVD, the app features the choicest cuts from Kym's seminar material.


World's Greatest Telephone Techniques DVD

This acclaimed 30-minute DVD is a must for any business that uses the telephone.

A$199inc GST

For more information call 1800 MESSAGES (1800 6377 2437)