Transforming Service Delivery 2014:
An Insight Report
For service providers, finding the balance between costs versus customer service has become much more difficult to achieve as customers become more demanding, leading to more organizations needing to achieve more with fewer resources in a fiercely competitive landscape.
To help you sift through the enormous amount of information available, Trimble Field Service Management has written the Transforming Service Delivery 2014 Insight Report, which investigates the most pressing issues affecting field service organisations today and provides expert insight into how to transform your operations, from measuring service performance and delivering excellent customer service effectively to handling change management and tackling big data.
Sign up today to download a PDF copy of the Insight Report's Executive Summary and also receive the full report when it becomes available.